How to Configure ToolBridges Order Notification WordPress Plugin

Subarnadip Pal in Tutorials Jun 17 / 3 months ago

In this tutorial, we will guide you through the process of setting up the ToolBridges Order Notification WordPress Plugin to send WooCommerce order notifications to your customers through WhatsApp. This plugin allows you to automate the process of notifying customers about their orders, providing them with a seamless shopping experience.

Step 1: Download and Install the Plugin

1. Click the below link to download the ToolBridges Order Notification WordPress Plugin: Download Plugin
2. Upload the downloaded plugin to your WordPress website.
3. Activate the plugin.

Step 2: Get API Key from ToolBridges

1. After activating the plugin, you can see the "Order Notification" option in the WordPress menu. Click on it.
2. Click on "Get API key from ToolBridges." This will open a new window with a login page.
3. If you have already configured your WhatsApp Business API with ToolBridges, log in. If not, visit the tutorial page for documentation or contact support for assistance.

Step 3: Setup WhatsApp Message Template

1. Log in to your WhatsApp marketing panel.
2. In the DASHBOARD, click the "Create Template" button.
3. You will be redirected to Facebook's WhatsApp Business API Manager to create a template.
4. Log in to your Facebook Account and click on "Create Template."
5. Select "Utility" in the Category and choose "Order Status Message."
6. Enter a template name and select your template language (e.g., English).
7. Go to the "Order Notification" tab in the WordPress menu and copy the sample template.
8. Paste the sample template in the body of the WhatsApp message template.
9. Add variables for dynamic data, such as customer name, shop name, order ID, items, total amount, and order status.

Step 4: Setup API Campaign

1. Click on "API" and then "API Campaign" in the ToolBridges dashboard.
2. Click on "New API Campaign" and enter a campaign name.
3. Select the template you created earlier and click "Apply."
4. Set all variables to "Use API Defined Value" and save the API campaign.
5. Copy the Campaign ID and paste it in your Order Notification settings.
6. Click on "API Info," copy your API token, and paste it in your Order Notification settings.
7. Copy your template name and paste it in your Order Notification settings.
8. Enter your template language, currency symbol, country code (without +), and select the order statuses for notification.
9. Create an order to test the integration.

Conclusion

Configuring the ToolBridges Order Notification WordPress Plugin to send WooCommerce order notifications to your customers through WhatsApp can greatly enhance your customer communication and satisfaction. By following the steps outlined in this tutorial, you can streamline your order notification process and provide a more personalized experience to your customers.

FAQs

Can I customize the WhatsApp message template? Yes, you can customize the template as per your requirements by adding more information or variables.

What should I do if I face any issues during the setup process? If you encounter any problems, please create a ticket on our support page for assistance.

Can I use this plugin for other types of notifications? Yes, you can use the plugin to send various types of notifications, not just order notifications.

Is the ToolBridges plugin compatible with all WordPress themes? Yes, the plugin is designed to work with most WordPress themes.

Do I need to have a WhatsApp Business API account to use this plugin? Yes, you need to have a WhatsApp Business API account configured with ToolBridges to use this plugin.